A mental model is a construct that helps us to make sense of our complex environment by organizing and interpreting information from multiple perspectives. It is an intangible and dynamic representation of our beliefs, assumptions, and predispositions which shapes our understandings and actions. Mental models present a kind of internal map of our world, providing us with the capacity to explore how situations may shift depending on a range of variables and situations. As such, mental models are essential guides for our behaviour, decision-making, and problem-solving and facilitate more effective communications and collaborations.

See also: mutual learning, systems theory, complexity, systems thinking, spiral dynamics